Air India STV Terminal – Surat International Airport

When it comes to Air travel, all a traveler wishes is to have a smooth and hassle-free travel experience. If you are one of those, you surely should be aware of related details to ensure smooth functioning at the airport, especially if you are traveling with Air India Surat International Airport. Air India operates from International Terminal A at San Surat International Airport International Airport. You should be aware of the terminal location that will allow you to get around the airport and its procedure without rushing and feeling frustrated. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight. San Surat International Airport  STV terminal offers a multitude of services to facilitate your travel experience, such as ATMs, currency exchange, cafés, and even business communities. 

Air India Surat International Airport Details

Air India operates from International Terminal A at Surat International Airport STV . 

Services and facilities offered by Air India Surat International Airport Terminal STV

At the airport Office of Surat International Airport STV Terminal,  you can enjoy the following services/amenities:  

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Air India office at Surat International Airport STV. The travel agents are tasked with creating itineraries that cater to the specific flight needs of each passenger.. Visit International Terminal 1 at STV for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Air India Surat International Airport STV can request assistance from the team at the terminal. They are more than willing to assist you with booking changes or trip information and add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Air India mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport, for example, at the Air India designated terminal or on the airline’s website or app itself. For more detailed information, there will also be Air India staff at the Air India terminal in Surat International Airport STV checking all other bags that are not checked in on-site, or you can find the detailed information on your operating airline websites. 

Policy for Refunds and Cancellations  

At the Air India STV Terminal, we will not process refunds or cancellation requests for tickets purchased through a travel agent, travel agency, or 3rd party travel site.

Travel Services for Pet 

At the Air India Surat International Airport STV terminal, you can conduct pet companion travel bookings or you can call 650-821-8830 to do so.

Baggage is lost, delayed, or damaged.

Airline representatives at the Surat International Airport STV terminal should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours.You can obtain further details about lost bags by calling the Central Baggage Service Office at 800-223-7776 between 6:00 A.M. and 10:00 P.M.

Registering Or Check-in 

Air India travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at Surat International Airport STV.  International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time. 

Services for Special Assistance

Air India travelers will be able to request special assistance services at the time of the ticket being booked (with the assistance of a Travel Associate) via the airline’s “Fly for All” app or you can call 650-821-8830. There are alternatives in the facility to request special assistance on the day of travel, via onsite features at the San Franciso STV terminal based on the unit provision of special assistance.

Wifi on Board

Air India does have complimentary Wifi. Most aircraft in the Air India fleet are Wifi enabled, passengers may have the option to use either fast-streaming satellite Wifi or basic Wifi by purchasing Wifi packs.

Lounge at the STV Surat International Airport

An Air India Airport Lounge is available at San Surat International Airport. Furthermore, an Air India member with Oneworld will have access to various other airlines’ airport lounges.

• Air India Lounge is located in International Terminal 1. 

For assistance, please connect with the Air India STV team. 

Surat International Airport Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Air India terminal at Surat International Airport or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Surat International Airport STV Airport Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Air India Surat International Airport terminal or ask the airport representative. 

Services & Amenities at Surat International Airport

Surat International Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

Approach the staff at the airport and the visible crew in the Air India STV terminal when you need help.

List of All Air India Terminals.

Air India Surat International Airport (STV) Terminal Map and Guide

FAQs