Air India IXJ Terminal – Jammu Airport
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It can be an intimidating experience to arrive at a new airport, not knowing where you need to go. Should I go left or right? If you’re running late to the gate, you would be concerned that you will miss a flight, or even worse, you might panic at the airport. Understanding key information about the Air India IXJ can give you the peace of mind you need for a successful journey.
Air India operates from Terminal 1 Jammu Airport. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight. The Air India Jammu Airport offers a multitude of services to facilitate your travel experiences, such as ATMs, currency exchange, cafés, lounges, and even business communities. Continue scrolling through this detailed guide to fully prepare for a trip!
Air India Jammu Airport Details
Air India operates from Terminal 1 at Jammu Airport.
Airport Name | Jammu Airport |
Air India Jammu Airport Address | Civil Airport, Satwari, Raipur Satwari, Jammu, Jammu and Kashmir 180003 |
Airport Code | IXJ |
Air India Jammu Airport Contact Number | 01912437843 |
Air India Jammu Airport Terminal | Terminal 1 |
Working Hours | 24 hours |
Official Website | https://www.airindia.com/ |
https://twitter.com/airindia | |
https://www.facebook.com/AirIndia | |
https://www.instagram.com/airindia/?hl=en | |
You Tube | https://www.facebook.com/AirIndia |
Services Provided By Air India at Jammu Airport Terminal IXJ
At the airport Office of Jammu Airport IXJ Terminal, you can enjoy the following services/amenities:
Flight Ticket Booking and Cancellation | Ticket Rescheduling |
Web / Online Check-in | Airport Counter Check-in |
Kiosk Check-in | Airport and In-Flight Wifi |
Unaccompanied Minor | Travel with Pets or Animals |
Baggage Allowance | Duty-free Allowance |
Flight Information | Airport Lounges |
Visa-related Information | Pet Relief Area |
Missing Luggage | Immigration Services |
First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
Privilege Club | Delayed Flights |
Transit Information | Privilege Club |
Seats Selection and Enquiries | Concierge Services |
Airport Facilities | In-Flight Entertainment |
The Customer Care section of Air India Airlines IXJ Terminal assists with the following Requests.
For passengers at the Air India IXJ terminal, there are various amenities avaialbe to easy through the air travel procedure.
Transfers at the Airport | Services at the Airport | Applying for Visas |
Canceling Flights | Facilities for Miles | Duty-free Baggage Allowance |
Food Onboard | Lounge Facilities | Economy Class |
Reserving Tickets | OKTB/Ok-to-Board | Meet & Greet Procedures |
Wi-Fi Services at Airports | Reserving Tickets | Business Class |
Visa or Flight Information | Missed Baggage Services | Check-in Procedures |
Flight Delays | WLan in flights | Arrival Visa |
Wi-Fi in Flights | Parking Provisions | Facilities for Immigration |
Make a reservation
Passengers needing ticket booking assistance can work with staff at the Air India terminal office at Jammu Airport. Travelers can create itineraries that best match their specific needs for flights, which are then trained to optimize for all passengers. Subsequently, they can make their own ticket reservations.
Manage Your Booking
If the passengers need, when traveling with Air India IXJ terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking, cancellation, changes, or any trip-related information that you will need and add or remove any related upgrades, amenities, and services.
However, passengers have the option to manage their booking via the “Manage” section available through the Air India mobile app or website on their own.
What’s the Baggage Allowance
Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport, for example, at the Air India designated terminal or on the airline’s website or app itself. For further information, in addition, there will also be Air India staff at the Air India terminal in Jammu Airport checking all other bags not checked-in – that you may either find out on-site, or you may find the detailed information on your operating airline websites.
Policy for Cancellations and Refunds
Requests for cancellations or refunds related to tickets purchased via a travel agent, travel agency, or third-party travel website will not be completed at the Air India IXJ Terminal. Requests must comply with the requirements specified in the Air India Cancellation Policy before any request for refunds or cancellations agreed to by Air India is honored.
Pet Travel Services
Air India can offer pet travel services to passengers with the restrictions of Air India’s pet policy and subject to availability. The booking of a pet companion travel service may be completed at the Air India Jammu Airport or by calling 650-821-8830. Small pets or animal companions can be carried in an approved kennel or carrier inside the passenger cabin with you, while large pets or animal companions must be transported, otherwise, in the aircraft’s hold.
Baggage that is lost, delayed, or damaged
Airline representatives at the Jammu Airport should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. Further details can be obtained about lost bags by calling the Central Baggage Service Office at 800-223-7776, from 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Reimbursements may be made and are subject to Air India Baggage Policy.
Registering Or Check-in
Air India travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Air India terminal at IXJ. International flights must check-in at least 1 hour before scheduled flight departure time and domestic flights must check-in at least 40 minutes prior to scheduled flight departure time.
Services for Special Assistance at Air India IXJ terminal
Travelers on Air India can request special assistance services when booking their tickets through the “Fly for All” app or by calling 650-821-8830. There are on-site methods available to arrange for personalized assistance if needed on your day of travel, in accordance with the unit’s ability to provide personal assistance at the IXJ terminal. You can also contact the representative at the Air India IXJ terminal for assistance and direction.
Wifi on Board
Air India IXJ terminal does have complimentary Wifi. Passengers can use either fast-streaming satellite Wifi or basic Wifi on most aircraft in the Air India fleet by purchasing Wifi packs.
Lounge at the IXJ Jammu Airport
An Air India Airport Lounge is available at Jammu Airport. Furthermore, an Air India member with Oneworld will have access to various other airlines’ airport lounges.
- Air India Lounge is located in Terminal 1.
For assistance, please connect with the Air India IXJ terminal team.
Jammu Airport Car Rental
You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Air India terminal at Jammu Airport or the airport representative for directions. You will surely get assistance from them and comfortably reach your spot.
Jammu Airport IXJ Airport Parking
There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Air India Jammu Airport IXJ terminal or ask the airport representative.
Services & Amenities at Jammu Airport
Jammu Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.
- Airport Information
- ATM
- Baggage Storage
- Charging Station
- Currency Exchange
- Ground Transportation
- Lounges
- Medical Office
- Nursing Suites
- Restrooms
- Service Animal & Pet Relief
- Worship Spaces
- Shopping
- Food & Beverage
- Beauty & Spa
Requests for help can be made with the staff at the airport or the visible crew in the terminal for the Air India IXJ terminal.
List of All Alaska Airlines Terminals.
Jammu Airport Map(IXJ) Terminal Map and Guide
FAQs
Air India operates from Terminal 1 at Jammu Airport.
Air India uses Terminal 1 at Jammu Airport for the departure of its flights.
Yes, multiple parking options are available at the Jammu Airport for all the people driving to the airport. It includes short-term and long-term parking facilities. Passengers can conveniently park at the airport.
Yes, car rental facilities are available at the Jammu Airport for the convenience of the passengers. There are major car rental companies operating at the IXJterminal.