Air India PNQ Terminal – Pune International Airport

It can be an intimidating experience to arrive at a new airport, not knowing where you need to go. Should I go left or right? If you’re running late to the gate, you would be concerned that you will miss a flight, or even worse, you might panic at the airport. Key pieces of information about the Air India Pune International Airport that you are informed of may ease your mind with the insight for a smooth ride.  

Air India operates from Terminal 1 at Pune International Airport. The layout of the terminal should allow taxiers to plan their arrival time so they have room to tie security checks in time for their flights and provisions between arriving at the gate to reach their flights. The Air India Pune International Airport offers a multitude of services to facilitate your travel experiences, such as ATMs, currency exchange, cafés, lounges, and even business communities. Continue scrolling through this detailed guide to fully prepare for a trip! 

Air India Pune International Airport Details

Air India operates from Terminal 1 at Pune International Airport.

Services Provided By Air India at Pune International Airport Terminal PNQ

At the airport Office of Pune International Airport International PNQ Terminal,  you can enjoy the following services/amenities:  

The Customer Care section of Air India Airlines PNQ Terminal assists with the following Requests.

For passengers at the Air India PNQ terminal, there are various amenities available to ease through the air travel procedure. 

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Air India terminal office at Pune International Airport PNQ Airport. They are trained to create an itinerary that best matches all passenger’s specific needs for flights. Thereafter, ticket reservations can be made by travelers on their own via the airline website and mobile app. Visit Terminal 1 at PNQ for flight booking and cancellations. 

Manage Your Booking

If the passengers need, it when traveling with Air India PNQ terminal, they can request assistance from the team at the terminal. They are more than willing to assist you with booking, cancellation, changes, or any trip-related information that you will need and add or remove any related upgrades, amenities, and services.

However, passengers have the option to manage their booking via the “Manage” section available through the Air India mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport, for example, at the Air India designated terminal or on the airline’s website or app itself.

Cancellation and Refund Policy  

The requests for cancellation or refund applications for any tickets purchased through a travel agent, travel agency, or third-party travel website will not be entertained at our Air India PNQ Terminal as per the Air India Cancellation Policy.

Pet Travel Services  

Air India can offer pet travel services to passengers with the restrictions of Air India’s pet policy and subject to availability. 8830.  Small pets or animal companions can be carried in an approved kennel or carrier inside the passenger cabin with you, while large pets or animal companions must be transported, otherwise, in the aircraft’s hold.

Baggage that is lost, delayed, or damaged 

Airline representatives at the Pune International Airport PNQ terminal should be notified at once regarding delayed lost or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. Further details can be obtained about lost bags by calling the Central Baggage Service Office at 800-223-7776, from 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Reimbursements may be made and are subject to Air India Baggage Policy. 

Registering Or Check-in 

Air India travelers can check in online via the “online check-in” feature on the airline’s website / mobile app (available 24 hours before flight time) or in person at the Air India terminal at Pune International Airport PNQ .  

Services for Special Assistance at Air India PNQ terminal

Air India travelers will be able to request special assistance services at the time of the ticket being booked (with the assistance of a Travel Associate) via the airline’s “Fly for All” app or you can call 650-821-8830. You can also contact the representative at the Air India PNQ terminal for assistance and direction. 

Wifi on Board

Air India PNQ terminal does have complimentary Wifi. Most aircraft in the Air India fleet are Wifi enabled, passengers may have the option to use either fast-streaming satellite Wifi or basic Wifi by purchasing Wifi packs. Wifi packs may either be purchased via the airline’s website / mobile app or when the passengers are at the Air India Pune International Airport PNQ terminal whilst checking in. 

Lounge at the PNQ Pune International Airport

An Air India Airport Lounge is available at Pune International Airport . Furthermore, an Air India member with Oneworld will have access to various other airlines’ airport lounges.

• Air India Lounge is located in Terminal 1. 

For assistance, please connect with the Air India PNQ terminal team. 

Pune International Airport Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You will surely get assistance from them and comfortably reach your spot. 

Pune International Airport PNQ Airport Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website.

Services & Amenities at Pune International Airport

Pune International Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

Requests for help can be made with the staff at the airport or the visible crew in the terminal for the Air India PNQ terminal. 

All Related Terminal

Pune International Airport (PNQ) Terminal Map and Guide

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