Alaska Airlines MZT Terminal – Mazatlán International Airport

Alaska Airlines MZT Terminal has answers to all your inquiries concerning flight bookings, cancellations, and changing flights. This article focuses on providing you with information specifically related to services in Alaska Airlines MZT Terminal. This should help you prepare for the service you would like in the future or now while you are traveling with Alaska Airlines. All information concerning Alaska Airlines flights arriving or departing from Mazatlán International Airport is included in this guide. The layout of the terminal allows you to plan your arrival time so you have ample time for a thorough security check before your flight and potential time between arriving at your gate to get to your flight.  

Alaska Airlines Mazatlán International Airport Details

Alaska Airlines operates from Terminal 1 at Mazatlán International Airport MZT. 

Services and facilities offered by Alaska Airlines MZT Terminal

At the airport Office of Alaska Airlines MZT Terminal,  you can enjoy the following services/amenities:  

List of All Alaska Airlines Terminals.

Make a reservation

Passengers needing ticket booking assistance can work with staff at the Alaska Air terminal office. The travel agents are tasked with creating itineraries that cater to the specific flight needs of each passenger. Travelers can make ticket reservations directly on the airline website and mobile app after that. Visit Terminal 1 at MZT for flight booking and cancellations. 

Manage Your Booking

If needed, passengers traveling on Alaska Air MZT terminal can request assistance from the team at the terminal. They are more than willing to assist you with booking changes or trip information and add or remove any related upgrades, amenities, and services. However, passengers have the option to manage their booking via the “Manage” section available through the Alaska Air mobile app or website on their own. 

What’s the Baggage Allowance

Any checked bag fees must be paid for separately on the airline’s website or mobile app or in-person during check-in at the airport. For example Alaska Airlines designated terminal or on the airline’s website or app itself. For more detailed information on baggage allowance. There will also be Alaska Airlines staff at Mazatlán International Airport checking all other bags that are not checked in on-site. You can find the detailed information on your operating airline websites. 

Policy for Refunds and Cancellations  

Refunds or cancellation requests associated with tickets purchased through a travel agent. Travel agency, or 3rd party travel site will not be processed at the Alaska Airline Mazatlán International Airport MZT Terminal. The request must first meet the requirements established in the Alaska Air Cancellation Policy before any refund or cancellation conversions are processed.

Travel Services for Pet 

As long as proper documentation is submitted to the airline. Alaska Airlines will allow dogs as service animals to travel with their passengers onboard. Pets are allowed in passenger cabins as well as excess baggage with the airline. A pet travel fee of $100 per way is charged as a fee for travel in a cabin and $150 in baggage (compartment). Pet companion travel bookings can be conducted at the Alaska Airlines MZT Airport terminal or you can call 1-800-252-7522.

Baggage that is lost, delayed, or damaged 

Travelers at Alaska Mazatlán International Airport MZT terminal should notify airline representatives immediately about delayed, lost, or damaged baggage. They will provide every possible assistance and will attempt to resolve the situation within forty-eight (48) hours. You can obtain further details about lost bags by calling the Central Baggage Service Office at 1-877-815-8253 between 6:00 A.M. and 10:00 P.M. (Pacific Standard Time). Alaska Airlines may make and subject reimbursements to its Baggage Policy. 

Registering Or Check-in 

Travelers on Alaska Air can check in online, using the “online check-in” feature on the airline’s website or mobile app, 24 hours prior to their flight time. In person at the Alaska Air terminal at Mazatlán International Airport MZT. Travelers must check-in at least 1 hour before scheduled departure time for international flights, and at least 40 minutes prior for domestic flights.

Services for Special Assistance

Alaska Airlines travelers will be able to request special assistance services at the time of the ticket being booked (with the assistance of a Travel Associate) via the airline’s “Fly for All” app or you can call 1-800-503-0101. There are alternatives in the facility to request special assistance on the day of travel, via onsite features at the Alaska Air Mazatlán International Airport MZT terminal based on the unit provision of special assistance.

Wifi on Board

Most aircraft in the Alaska Air fleet are Wifi enabled, passengers may have the option to use. Either fast-streaming satellite Wifi or basic Wifi by purchasing Wifi packs (starting at $8.00 up to $24.99). Wifi packs may either be purchased via the airline’s website / mobile app or when the passengers are at the Alaska Airlines MZT terminal whilst checking in. 

Mazatlán International Airport MZT Car Rental 

You will find Courtesy phones and or counters for various rental car companies at the arrivals level of all terminals at the airport. Alternatively, either take the AirTrain to the Federal Circle Station or the rental car agency. You may ask the airline representatives at the Alaska Air terminal at Mazatlán International Airport representative for directions. You will surely get assistance from them and comfortably reach your spot. 

Mazatlán International Airport MZT Parking

There are multiple on-airport parking options available for every driving person to the airport; you can also find off-airport parking options. If you desire, you can even reserve parking online through the airport’s official website. For guidance, you may ask an associate at the Alaska Airlines Mazatlán International Airport MZT terminal or ask the airport representative. 

Services & Amenities at Mazatlán International Airport MZT 

Mazatlán International Airport offers a wealth of services and amenities to enhance the airport journey experience for each traveler passing through.

• Airport Information
• ATM
• Baggage Storage
• Charging Station
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief
• Worship Spaces
• Shopping 
• Food & Beverage 
• Beauty & Spa 

Requests for help can be made with the staff at the airport or the visible crew in the terminal for Alaska Airlines MZT terminal. 

Mazatlán International Airport (MZT) Terminal Map and Guide

FAQs